Gold Support is a registered provider that supports people with disabilities. We are committed to, and abide by, the National Disability Insurance Scheme Practice Standards and the Quality & Safeguards Commission requirements. People with a disability have the right to respect, dignity and full participation in society We aim to provide you with a high-quality service that meets your expectations and needs. Our collaborative and person-centred approach means that Gold Support will respond to your information positively to improve the services we provide. We are here to support you and to provide guidance and assistance in any choices that you make.
Gold Support will support your goals and decisions regarding the services you choose. We will offer you guidance and assist you in identifying your strengths and weaknesses, so you can develop appropriate skills to help you achieve your goals.
Choosing the right provider will ensure your loved one's comfort and improve their quality of life.
Support giving for a disabled family member can be challenging and no one is equipped to do it alone.
We always provide our best services for our participants and make every effort to gain their trust and satisfaction.
As an individual, you have many rights. We support and assist you in identifying and exercising these rights to achieve your goals. Gold Support adopts a policy of non-discrimination regarding eligibility and entry to our services, and when providing support services to you.
Gold Support encourages and supports families to maintain contact with you. With your permission, your family is welcome to contact us for information and support. Your family or advocate can be involved in planning the services you will receive through your person-centred support planning meeting.
Gold Support will engage with networks and local communities to ensure that our participants are provided opportunities to be involved in activities and areas of interest. We will access networks such as religious groups, local ethnic communities or other groups, as requested by the participant. We believe that it is essential for participants to be part of their community.
Our flexible, responsive services can meet the individual needs of people with a disability, respite care, and people recovering from a hospital stay. We help you to live safely, actively, and independently in your own home and community.
We can provide services for as little as you need through to 24 hours a day, every day. You can select any and all of our care and support services.